Shipping policy

At Cara Blanca, we are committed to delivering your order efficiently and securely. Please review the details of our shipping policy below. 

Processing Times

  • Orders placed before 1 PM (CST) are processed and shipped the same business day. 
  • Orders placed after 1 PM or on weekends will be shipped the next business day.

Shipping Locations 

  • We currently ship within the United States only.

Shipping Methods

  • All orders are shipped via USPS, FedEx, UPS or DHL using standard shipping. Express shipping is not available at this time. 

Shipping Costs

  • We offer a flat shipping rate of $15 per order. 

Estimated Delivery Times

  • Orders typically arrive within 5–10 business days, depending on the destination. 

Order Tracking 

  • Every order includes a tracking number, which will be provided to you once your order is shipped. You can track your package directly on the shipping carrier website. 

Shipping Issues

  • Lost, Delayed, or Damaged Packages: Cara Blanca is not responsible for lost, delayed, or damaged packages. Customers must contact the shipping carrier directly to file a claim or seek assistance. 
  • Incorrect Shipping Information: Customers are responsible for providing accurate shipping information. Cara Blanca is not liable for issues caused by incorrect addresses or incomplete details provided during checkout. 

 

Returns and Shipping Fees 

Shipping fees are non-refundable, even in the case of a return. For additional questions about our shipping policy, feel free to contact us at support@carablancaboots.com.

 

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